Refresh Works (“we,” “our,” or “us”) respects your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request a quote, or book a service.

By using this website or our services, you agree to this Privacy Policy.

We collect only the information needed to provide our services effectively, including:

a. Personal Information

• Name

• Email address

• Phone number

• Property address (for estimates or service work)

b. Website Information

• Form submissions (quote or contact requests)

• IP address and browser data (for basic analytics and security)

• Optional photos or details you provide for quotes

We do not collect or store payment information directly through this website. All payments are processed securely offline or through approved payment systems.

Your information is used only for:

• Providing quotes and service estimates

• Communicating about bookings or follow-ups

• Sending invoices or receipts

• Improving our website and customer service

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We retain customer information only as long as necessary to:

• Complete service delivery and invoicing

• Maintain records for tax and business purposes
  After that, your information is securely deleted.

We take reasonable steps to protect your personal information using standard security measures.
However, no system is 100% secure, so we cannot guarantee complete protection against unauthorized access.

Our website may use basic cookies or analytics tools (such as Google Analytics) to:

• Measure website performance

• Understand which pages visitors use most

• Improve website usability

You can disable cookies in your browser at any time.

You have the right to:

• Request access to your personal information

• Correct or update your data

• Withdraw consent for marketing or data use

• Request deletion of your information from our system

To exercise these rights, contact us at: info@refreshworks.ca

Our website may contain links to third-party sites (such as Instagram or Facebook).
We are not responsible for the content or privacy practices of those websites.

We may update this Privacy Policy from time to time.
The latest version will always be posted on this page with an updated date at the top.

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Refresh Works
📧 Email: info@refreshworks.ca
📞 Phone: 123-456-7890
📍 Edmonton, AB, Canada